Vendors that serve veterinary practices
Most healthcare receptionist vendors are built for human medicine. The shortlist below favors vendors that name veterinary practices or serve many industries.
Veterinary practices: which AI receptionist fits
A veterinary practice has the same phone problem as a medical office, with a different rulebook. HIPAA covers people, not pets, so a BAA is not the gate it is for a medical practice. What matters is whether the service books into your practice software, answers after hours and can tell an emergency from a nail trim.
What matters for veterinary practices
Emergency calls
Ask for the exact words the service uses when an animal is in distress and where the call goes.
Booking into your software
Veterinary practice systems are not named by any vendor in our registry. Expect a calendar integration rather than a direct one, and ask.
After-hours coverage
Emergency and after-hours calls are a large part of veterinary phone traffic. A 24/7 service scores for it.
MedReception AI does not serve veterinary practices and is excluded from this lane. The vendors shown serve many industries or name veterinary practices on their own sites.
The three best-fit services for this lane
Scored by the fit quiz with these fixed answers, so every visitor to this lane sees the same list. Statements are from each vendor's own site as published on Nov 2, 2026; registry as of 2026-11-05.
- Veterinary practice
- 1
- Other / none
- Yes, calls need answering after hours
- 50 to 150
- $100 to $299
- English only
- Either
1. DoctorConnect
Fit score 13
Medical, dental, behavioral health, eye care and veterinary practices wanting reminders, scheduling and an AI receptionist on one platform
Why it is on your list
+2 An AI receptionist
“DoctorConnect's ARIA page describes ARIA as a 24/7 AI medical receptionist that answers calls, handles routine questions, transfers complex calls and texts patients links during the call.” (doctorconnect.net, as published on Nov 2, 2026)
0 Healthcare vendor that names veterinary practices
“DoctorConnect's site lists medical practices, behavioral health, optometrists, chiropractors, pediatricians, dentists and veterinarians as the specialties it serves.” (doctorconnect.net, as published on Nov 2, 2026)
+1 Answers 24/7
“DoctorConnect's ARIA page describes ARIA as a 24/7 AI medical receptionist that answers calls, handles routine questions, transfers complex calls and texts patients links during the call.” (doctorconnect.net, as published on Nov 2, 2026)
Rubric breakdown, as published on Nov 2, 2026
| HIPAA | stated | 1 of 2 |
|---|---|---|
| BAA | yes | 2 of 2 |
| Coverage | 24/7 | 1 of 1 |
| Books appointments | books appointments | 2 of 2 |
| Named EHR integrations | AdvancedMD, Athena, eClinical Works, Epic, Greenway, Kareo, ModMed, NextGen, Office Ally, Practice Fusion | 2 of 2 |
| Published pricing | quote only | 0 of 1 |
| Healthcare focus | healthcare only | 1 of 1 |
| Languages | more than English | 1 of 1 |
| AI or live agents | AI | |
| Starting price | not stated on the pages we read | |
2. Emitrr
Fit score 12
Healthcare practices and other businesses wanting texting, VoIP phones and an AI receptionist in one platform
Why it is on your list
+2 An AI receptionist
“Emitrr describes its AI Agent as an AI receptionist for healthcare practices and other businesses that answers calls and texts, collects patient details and books appointments in supported EHRs or CRMs.” (emitrr.com, as published on Nov 2, 2026)
+1 Answers 24/7
“Emitrr's AI Agent page says the agent can answer calls and texts 24/7 for after-hours coverage and handles two-way texting and follow-up sequences.” (emitrr.com, as published on Nov 2, 2026)
Rubric breakdown, as published on Nov 2, 2026
| HIPAA | stated | 1 of 2 |
|---|---|---|
| BAA | yes | 2 of 2 |
| Coverage | 24/7 | 1 of 1 |
| Books appointments | books appointments | 2 of 2 |
| Named EHR integrations | athenahealth, eClinicalWorks, DrChrono, Spry, Tebra, Dentrix, Eaglesoft, Kareo, Orthotrac | 2 of 2 |
| Published pricing | quote only | 0 of 1 |
| Healthcare focus | many industries | 0 of 1 |
| Languages | more than English | 1 of 1 |
| AI or live agents | AI | |
| Starting price | not stated on the pages we read | |
3. MAP Communications
Fit score 10
Low volume practices that want a 24/7 human service
Why it is on your list
+2 Live agents
“Human receptionists, 24/7.” (www.mapcommunications.com, as published on Nov 2, 2026)
+1 Answers 24/7
“Live U.S.-based agents 24/7, English and Spanish, HITRUST and SOC 2.” (www.mapcommunications.com, as published on Nov 2, 2026)
Rubric breakdown, as published on Nov 2, 2026
| HIPAA | stated | 1 of 2 |
|---|---|---|
| BAA | not stated on the pages we read | 0 of 2 |
| Coverage | 24/7 | 1 of 1 |
| Books appointments | books appointments | 2 of 2 |
| Named EHR integrations | Epic, athenahealth | 1 of 2 |
| Published pricing | published | 1 of 1 |
| Healthcare focus | many industries | 0 of 1 |
| Languages | more than English | 1 of 1 |
| AI or live agents | live agents | |
| Starting price | $49 per month | |
Not shortlisted for this lane
MedReception AI. Excluded: MedReception AI does not serve veterinary practices.
“Dental practices are served; veterinary practices are not.” (MedReception AI approved facts)
Full rankings for this lane
Our sister site AIPlayPark ranks every vendor in the registry by the same rubric, with a profile page per vendor.